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Frequently Asked Questions
Absolutely! We can custom print flags in every conceivable size, shape and style. We also provide the flagpole hardware and related items as well. So please use the Contact Us Form to let us know what you have in mind. Thanks!
Yes, just let us know what you have in mind and we will happily design the flag for you. Most of the time, we do this on a complimentary basis at no charge. However, if your requested design is really complex, then we may have to charge a reasonable design fee to cover our cost.
You bet! Use our Contact Us Form and let us know how many flags you need to purchase and which flags interest you.
You will receive an Order Confirmation email when your order is placed and we will contact right away if any of the items you ordered are not in stock. When your order ships, we will send a Shipping Confirmation email to you with the tracking number(s).
Depending on your order, we will either ship it UPS Ground or USPS Priority 2-3 Day Mail from our office in Florida. If the item(s) are in stock, we typically ship same day or within 24 hours, depending on when the order is placed. If not in stock, we will print the flags on demand and ship within 7-10 days.
We accept returns and exchanges within 10 days of receipt as long as the item(s) are in new condition. Return shipping is the customer’s responsibility.
Use our Contact Us Form and provide your correct Ship To Address in the comments field. And if you prefer we call you, please provide your phone number. Thank you!
Sorry, but we only ship within the USA.
Yes, we do. If you can’t find the flagpoles and hardware on our website yet, please use the Contact Us Form on this page to let us know what you need.